Mila Care Squad - Some users are experience latency in onboarding and telemetry data – Incident details

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Some users are experience latency in onboarding and telemetry data

ResolvedDegraded performance16 hours 32 minutes

Affected

🤝Device Pairing

Degraded performance from 10:13 PM to 2:45 PM

🏠Indoor AQI Services

Degraded performance from 10:13 PM to 2:45 PM

  • ResolvedUTC

    We have resolved the issue. It was effecting ~15% of Milas and causing latency in onboarding and telemetry data.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.