Users may experience a loss in device connectivity

Affected

📡Device Connection

🏠Indoor AQI Services

🤝Device Pairing

ResolvedFebruary 14, 2023 at 12:37 AMUTC
We confirmed the issue is resolved and systems have resumed to normal operations.
MonitoringFebruary 14, 2023 at 12:16 AMUTC
We implemented a fix and currently monitoring the result.
IdentifiedFebruary 13, 2023 at 10:17 PMUTC
We are continuing to work on a fix for this incident.
MonitoringFebruary 13, 2023 at 9:38 PMUTC
We implemented a fix and currently monitoring the result.
InvestigatingFebruary 13, 2023 at 9:34 PMUTC
We are currently investigating this incident.

Mila Care Squad - Users may experience a loss in device connectivity – Incident details