Mila Care Squad - Users may experience a loss in device connectivity – Incident details

All systems operational

Users may experience a loss in device connectivity

Resolved
Partial outage
Started over 3 years agoLasted about 1 hour

Affected

📡Device Connection

Partial outage from 1:03 AM to 2:26 AM

🤝Device Pairing

Partial outage from 1:03 AM to 2:26 AM

Updates
  • Resolved
    UTC
    Resolved

    We've resolved this issue and all Milas should now be back online.

  • Investigating
    UTC
    Investigating

    We're currently investigating a connectivity issue where some units may report a loss in connection. In the meantime, you can continue to monitor and adjust your Milas using the on-display controls. If you have Child Lock on and need to reset it, please turn your Mila off/on. We'll be back with an update as soon as we have one.