Mila Care Squad - Users may experience a loss in device connectivity – Incident details

All systems operational

Users may experience a loss in device connectivity

Resolved
Partial outage
Started over 3 years agoLasted about 1 hour

Affected

📡Device Connection

Partial outage from 10:20 PM to 11:20 PM

🧠Automagic Modes

Partial outage from 10:20 PM to 11:20 PM

Updates
  • Resolved
    UTC
    Resolved

    This has now been resolved and your Milas should be coming back online.

  • Investigating
    UTC
    Investigating

    We're currently investigating a connectivity issue where some units may report a loss in connection. In the meantime, you can continue to monitor and adjust your Milas using the on-display controls. If you have Child Lock on and need to reset it, please turn your Mila off/on. We'll be back with an update as soon as we have one.