Mila Care Squad - Backend Maintenance Scheduled for 8pm (20:00) PDT – Maintenance details

All systems operational

Backend Maintenance Scheduled for 8pm (20:00) PDT

Completed
Scheduled for May 19, 2023 at 3:00 AM – 12:19 PMUTC

Affects

🏠Indoor AQI Services

Under maintenance from 3:00 AM to 12:19 PM

📡Device Connection

Under maintenance from 3:00 AM to 12:19 PM

😷Outdoor AQI Services

Under maintenance from 3:00 AM to 12:19 PM

🔑Account Creation & Login

Under maintenance from 3:00 AM to 12:19 PM

🤝Device Pairing

Under maintenance from 3:00 AM to 12:19 PM

Updates
  • Completed
    May 19, 2023 at 12:19 PMUTC
    Completed
    May 19, 2023 at 12:19 PMUTC

    Hi all 👋 Jeremy here from the CareSquad. The infrastructure transition is now complete, your appliances and mobile applications should be reconnecting.

    Thank you all for your patience!

  • Update
    May 19, 2023 at 9:16 AMUTC
    Update
    May 19, 2023 at 9:16 AMUTC

    Hi everyone 👋 The maintenance window has been extended in order to complete the infrastructure transition.

    We should be wrapping up within the next hour or so, and will provide an update as soon as we're ready.

    Thank you for your patience and understanding.

    Best,
    Jeremy

  • In progress
    May 19, 2023 at 3:00 AMUTC
    In progress
    May 19, 2023 at 3:00 AMUTC

    Maintenance is now in progress

  • Planned
    May 19, 2023 at 3:00 AMUTC
    Planned
    May 19, 2023 at 3:00 AMUTC

    Hi all 👋 Jeremy here from the Mila Cares Squad — late tonight we've planned maintenance beginning from 20:00 PT, which we expect will last for 6 hours.

    During this time, communications between your Milas and the Mothership may be intermittent. The mobile applications may perform slowly, and some screens may not load at all during this downtime.
    Service will resume automatically after maintenance is completed.

    Thank you for your patience and understanding as we transition to new and improved infrastructure.

    Take care and breathe easy!